Supporting our clients for
over 10 years and counting
Freephone 0800 319 6028 |
|
Intl +44 1825 749416 |
|
(lines open 9:00am - 5:30pm, Mon-Fri excluding public holidays ) |
| We like to be upfront about our pricing so you know where you stand. Our standard service pricing is as follows: | |||||
| Home Users | |||||
| Call out (to your home) | £55.00 | ||||
| includes first hour then per half hour thereafter is | £27.50 | ||||
|
|||||
| Fixed Price Services | |||||
| Install Home PC | £59.99 | ||||
| Laptop/PC Service | £32.99 | ||||
| Replacement Hard Disk & Installation | £89.99 | ||||
| Data Transfer | £32.50 | ||||
| PC/Laptop Disposal | £12.99 | ||||
| All the above prices include VAT and are for home users only | |||||
| Business Users | |||||
| Your IT Helpdesk Subscription - Telephone & Remote Support | |||||
| Contract Setup | £250 one-off | ||||
| (Covers initial visit, documentation etc.) | |||||
| Servers: | Unlimted Telephone & Remote | Upgrade to Unlimited On-Site Labour |
|||
| 1st Server | £80.00 | £34.00 | |||
| thereafter | £52.50 | £14.00 | |||
| PCs/MACs: | |||||
| 1-9 Workstations | £16.00 | £14.00 | |||
| 10-24 Workstations | £15.00 | £10.00 | |||
| 25 or more workstations | £11.00 | £8.00 | |||
| Subscription pricing is monthly per unit, response times are 4 working hours. Unlimited on-site is for problem resolution only. 5% Discount for 12 month contract. | |||||
| System Monitoring/Preventative Maintenance | Standard | with Maintenance | |||
| Initial Setup | £50 one-off - |
||||
| Server | £20.00 | £30.00 | |||
| Workstation | £2.50 | £3.50 | |||
| Backup Monitoring | |||||
| Monitor for backup failed/incomplete and advise | £ 15.00 | ||||
| Full week day backup log check | £ 250.00 | ||||
| Monitoring pricing is monthly per unit. Maintenance subscription includes scheduled system check such as disk space, disk defragmentation, temorary files clearout and performing windows updates. | |||||
| Regular Assigned (virtual, off-site) or Focus (on-site) days | |||||
| Senior Engineer | ON-SITE |
VIRTUAL (OFF-SITE) |
|||
| *Days per month | *Days per week | Per Hour |
Per Day |
Per Hour |
Per Day |
- |
- |
£85.00 | £637.50 | £80.75 | £605.63 |
1.00 |
- |
£78.20 | £586.50 | £68.03 | £510.26 |
2.00 |
- |
£71.55 | £536.65 | £61.89 | £464.20 |
3.00 |
- |
£65.11 | £488.35 | £56.00 | £419.98 |
- |
1.00 |
£58.93 | £441.96 | £50.38 | £377.87 |
- |
2.00 |
£53.03 | £397.76 | £45.08 | £338.10 |
| Engineer | ON SITE |
VIRTUAL (OFF-SITE) |
|||
| *Days per month | *Days per week | Per Hour |
Per Day |
Per Hour |
Per Day |
- |
- |
£60.00 | £450.00 | £57.00 | £427.50 |
1.00 |
- |
£55.20 | £414.00 | £48.02 | £360.18 |
2.00 |
- |
£50.51 | £378.81 | £43.69 | £327.67 |
3.00 |
- |
£45.96 | £344.72 | £39.53 | £296.46 |
- |
1.00 |
£41.60 | £311.97 | £35.56 | £266.73 |
- |
2.00 |
£37.44 | £280.77 | £31.82 | £238.66 |
|
|||||
| Fixed Price Installation Services | |
| PC Collection/Drop Off (for off-site fix) | £35.00 |
| Install PC - (unpack, install MS Office, Add to domain if required) no data transfer | £70.00 |
| Install Standalone Printer | £45.00 |
| Install Workgroup Networked Printer (up to 5 workstations) | £125.00 |
| Install Microsoft SBS Server - new domain, no data transfer | £800.00 |
| Install Windows Server - new domain | £600.00 |
| Install Windows Server - join to existing domain | £500.00 |
| Install Exchange Server | £800.00 |
| Install Linux Server | £800.00 |
| Install & Configure Firewall | £125.00 |
| Data transfer, user training, documentation and user application installation is charged per hour | |
| Printer Repair (HP Laser) | |
| Black & White Laser Printers | |
| Call out & unlimited labour for first machine | £95.00 |
| Subsequent Machines | £65.00 |
| Colour Laser Printers | |
| Call out & unlimited labour for first machine | £105.00 |
| Subsequent Machines | £75.00 |
| If your repair requires any spare parts you will be notified after the initial assessment of the printer | |
| Ad-Hoc On Site Work | |
| Support Engineer | £65.00/hour |
| Senior Support Engineer | £85.00/hour |
| Consultant | £110.00/hour |
| Programming Services | |
| Programming | £75.00/hour |
| Systems Analysis | £86.00/hour |
| Senior Consultant/Project Manager | £100.00/hour |
Support for development projects up to the value of £2500 (quotations available on request for larger projects) : |
|
| All business users prices exclude VAT | |
Providing computer consultancy, computer support and bespoke software development in Kent, Sussex, Surrey, Central London and South London since 1998.
| Knibbs Computer Services Ltd |
| Suite 1, Ground Floor |
| Falmer Court, London Road |
| Uckfield |
| East Sussex TN22 1HN |
| United Kingdom |
Computer Consultant Computer Help Computer Maintenance Computer Repair General Computer Services Computer Products Websites
Computer Support PC Computer Repair PC Doctor PC Help PC Maintenance PC Repair PC Upgrade Programming Computer Repair Service
Fix My PC Fix My Computer Laptop Repair Laptop Service and much more!