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Freephone 0800 319 6028
 

Intl +44 1825 749416

(lines open 9:00am - 5:30pm, Mon-Fri excluding public holidays )
 
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Knibbs Logo
 
 
  Money
We like to be upfront about our pricing so you know where you stand. Our standard service pricing is as follows:
 
Home Users
 
Call out (to your home) £55.00
includes first hour then per half hour thereafter is £27.50
Fixed Price Services
Install Home PC £59.99
Laptop/PC Service £32.99
Replacement Hard Disk & Installation £89.99
Data Transfer £32.50
PC/Laptop Disposal £12.99
All the above prices include VAT and are for home users only
 
Business Users
 
Your IT Helpdesk Subscription - Telephone & Remote Support
 
Contract Setup £250 one-off
(Covers initial visit, documentation etc.)
 
Servers: Unlimted Telephone & Remote Upgrade to Unlimited On-Site Labour spacer
1st Server £80.00 £34.00
thereafter £52.50 £14.00
 
PCs/MACs:
1-9 Workstations £16.00 £14.00
10-24 Workstations £15.00 £10.00
25 or more workstations £11.00 £8.00
 
Subscription pricing is monthly per unit, response times are 4 working hours. Unlimited on-site is for problem resolution only. 5% Discount for 12 month contract.
 
System Monitoring/Preventative Maintenance Standard with Maintenance  
       
Initial Setup
£50 one-off
-  
Server £20.00 £30.00  
Workstation £2.50 £3.50  
 
Monitoring pricing is monthly per unit. Maintenance subscription includes scheduled system check such as disk space, disk defragmentation, temorary files clearout and performing windows updates.
 
Fixed Price Installation Services
PC Collection/Drop Off (for off-site fix) £35.00
Install PC - no data transfer £70.00
Install Standalone Printer £45.00
Install Workgroup Networked Printer (up to 5 workstations) £125.00
Install Microsoft SBS Server - new domain, no data transfer £800.00
Install Windows Server - new domain £600.00
Install Windows Server - join to existing domain £500.00
Install Exchange Server £800.00
Install Linux Server £800.00
Install IPCOP advanced Linux Firewall £250.00
Data transfer is charged per 1GB £40.00 per GB
   
Printer Repair (HP Laser)
Black & White Laser Printers
Call out & unlimited labour for first machine £95.00
Subsequent Machines £65.00
 
Colour Laser Printers
Call out & unlimited labour for first machine £105.00
Subsequent Machines £75.00
 
If your repair requires any spare parts you will be notified after the initial assessment of the printer
Ad-Hoc On Site Work
   
Desktop Support Engineer £60.00/hour
   
Network Support Engineer £80.00/hour
 
Senior Consultant £100.00/hour
 
Programming Services
   
Programming £75.00/hour
 
Systems Analysis £86.00/hour
 
Senior Consultant/Project Manager £100.00/hour
 

Support for development projects up to the value of £2500 (quotations available on request for larger projects) :
Single User Subscription: £15 per month
Multi User Subscription: £85 per month

 
All business users prices exclude VAT