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So far timknibbs has created 30 blog entries.

Know your customers inside out with familiar tools from Microsoft

Connect with Customers Knowing your customers inside out is the key to success in any business. Building the right customer relationships is essential. Doing so not only promotes ongoing customer loyalty, but it can also lead to customers recommending you to their friends or colleagues. To start building relationships that lead to sales, you need to research everything you possibly can about your prospects; what makes them tick, how do they measure success, what are their pain points, and how does your solution make their lives easier? Winning the loyalty of customers today means knowing what [...]

2016-11-03T13:20:15+00:00 By |

Choosing the right Internet connection

A modern business uses the internet for surfing, email, access to various portals, filing returns online, making purchases…. the list goes on. Are you sure you have the right internet connection for your business? Many organisations take their internet connection for granted until there is a problem with it – then half of your business grinds to a halt. You can’t take orders – you can’t place orders on your supplier you can’t do online filing – which for organisations such as accounting firms is a disaster. It’s well worth taking a step back for a minute and consider what [...]

2016-11-03T16:05:36+00:00 By |

Knibbs Sponsors Award

We are pleased to announce that we will again be sponsoring an award at the upcoming Uckfield Business Awards. This year we are supporting the Best New Product or Service category. This award is for Uckfield's creators and innovators. To win the award, you will need to demonstrate new product, service or process innovations that have had a significant impact on your business, or have the potential to do so. Innovation doesn't have to be technical: it could just as easily be in your operations, your marketing or your customer service. Business should self nominate by going to the awards [...]

2016-11-03T13:20:15+00:00 By |

What is Virtualisation?

I was talking to a client the other day about server virtualisation and how it could help their business. When I explained the business benefits he replied "that sounds great but what actually is virtualisation?" So, we sat down and I explained how it works in laymen's terms - I thought it would be helpful to explain it here. In short, virtualisation uses software to create virtual (rather than actual, physical) versions of an operating system (e.g. Windows Server, Linux), a server (a complete server running an operating system and application software), a storage device (like a network attached storage [...]

2016-11-03T13:20:15+00:00 By |

The Benefits of Hosted VoIP

There is much talk on the internet about VoIP (Voice over IP) and how it can save you money. Using a hosted VoIP phone servicehowever has many more benefits to your business. The Basics Rather than use traditional telephone lines, VoIP uses an internet connection to make and receive phone calls. The number of concurrent users or calls you can have depends on the speed and quality of your internet connection. You can still make and receive phone calls to and from traditional phone numbers using this service. Calls between VoIP users on your service are generally free. Lower Setup [...]

2016-11-03T13:20:15+00:00 By |

Bring Your Own Device (BYOD) Considerations

Bring Your Own Device (BYOD) as a trend is here to stay. More and more employees are using tablets and smartphones at home and want to bring them into the office to use. If you have a wireless network that employees use and they have access to the security key you may find that some of their personal devices are already connected to your network without your knowledge. Allowing employee owned devices can be beneficial - allowing greater flexibility and in the right environment greater creativity and productivity. However, there are security and productivity pitfalls that need to be considered. [...]

2016-11-03T13:20:16+00:00 By |

Still using Windows XP?

If you are still using Windows XP then you now have less than a year before Microsoft will end all support for this operating system. Windows XP was available for general release in December 2001 so it's been around for a long time now. Support will cease on 8th April 2014. Support for Office 2003 will also cease on this date. What does this mean to you? Users will no longer receive any new security updates, hotfixes and support (free or paid) from Microsoft. Microsoft has already ended mainstream support of Windows XP as of April 2009. After April 2014, [...]

2016-11-03T13:20:16+00:00 By |

Internet and Network Based Security Threats

How safe are you when working online? Are you safe from malicious software or hackers trying to gain access to your systems. Are you safe when opening an email, browsing the internet or copying files from a memory stick? Download our whitepaper to discover the threats found in a typical business environment and how to start tackling them. We offer a full range of products and services to ensure that you keep safe online. Contact us today for a free consultation.

2016-11-03T13:20:16+00:00 By |

Gmail has blocked me – what can I do?

It's likely that you are reading this because Google have blocked your IP address as they have identified your IP address as a source of spam emails. So, basically, you can't send email to any Google accounts. First things first. Why did Google blacklist you? Google don't do this lightly. You have either been sending large amounts of email to Google accounts over a short period (in which case stop it!) or more likely you have some MalWare on one of your PCs that is doing this without your knowledge. So before we look at how to request you are [...]

2016-11-03T13:20:16+00:00 By |

Microsoft Small Business Specialists

When you are focussed on growing your business and being more competitive it's essential that you have IT systems that you can rely on. If  you are considering investing in or upgrading to new technology, you want to be sure that you're buying what you need and that it will meet your expectations. Which is why you should talk to an IT specialist before you buy. Microsoft Partners include Small Business Specialists, who specialise in helping start up and small-to-medium businesses with 5 or more PCs, tackle their business challenges through IT solutions. As Microsoft Small Business Specialists we are [...]

2016-11-03T13:20:16+00:00 By |