Contract Helpdesk – Remote Support

Our UK service centre lines are open Monday – Friday 9am to 5pm excluding UK Bank Holidays.

Any services outside the scope of your contract will be billed at your discounted contract rate.

Please note that calls to our helpdesk may be recorded for quality and training purposes.

This service enables your technician to remotely control your PC.

You will need to allow our remote control applets to run on your PC so please click OK, Install or Run where appropriate.

All communications are encrypted and secure.

Click the corresponding logo above to install Splashtop On-Demand Support onto your chosen device.

Once you have installed and run this app, give your engineer the code to connect up to you