Which? Survey Reveals Best & Worst Online Retailers

2018-11-16T09:54:16+00:00By |

The results of a new survey by consumer watchdog ‘Which?’ has revealed the UK’s best and worst online retailers, according to the experiences of 10,000 Which? members over 6 months. Homebase, Red Face…In a Bad Place Unfortunately for Homebase, which is currently undergoing a restructuring that will involve 42 store closures, their online store was ranked lowest with a score of 55%.  The low score was mainly due to users saying that navigation was difficult and that the online shop didn’t always provide up-to-date information. Near The Bottom Other companies just ahead of Homebase, but still near the bottom of [...]

Apple Offers Free Repairs For iPhone X and MacBook Problems

2018-11-16T09:52:38+00:00By |

Apple Inc is reported to be offering free repairs / replacements for problems relating to screen touch issues on the iPhone X and data loss and storage drive failures in 13-inch MacBook Pro computers. iPhone X Problems The offer of free fixes in the iPhone X handset, which was only released last November and was superseded by the iPhone XS (and XR) in September, relate to user complaints that that their phones were making unprompted, random clicking noises, or simply stopped responding. Apple has put the problems of intermittently not responding / reacting when it wasn’t touched down to problems with [...]

Blockchain To Stop Counterfeit Disk-Drive Products

2018-11-16T09:51:30+00:00By |

Data storage solutions company Seagate Technology (Seagate), and IBM are reported to be working together and using blockchain and advanced cryptographic product identification technology to reduce disk-drive product counterfeiting. What’s The Problem? The problem for Seagate and other manufacturers, integrators, and business partners is the problem of counterfeit hard disk drives (HDDs) being made available for sale online.  For example, these are usually sub-standard counterfeit drives, or old drives that have been re-labelled with false claims of higher speed and greater capacity. The scale of the counterfeiting problem faced by electronics companies is illustrated by International Anti-Counterfeiting Coalition figures which [...]

Facial Recognition For Border Control

2018-11-16T09:50:25+00:00By |

It has been reported that the UK Home Office will soon be using biometric facial recognition technology in a smartphone app to match a user’s selfie against the image read from a user’s passport chip as a means of self-service identity verification for UK border control. Dutch & UK Technology The self-service identity verification ‘enrolment service’ system uses biometric facial recognition technology that was developed in partnership with WorldReach Software, and immigration and border management company, with support from (Dutch) contactless document firm ReadID. Flashmark By iProov Flashmark technology, which will be used provide the biometric matching of a user’s [...]

Jail For Car Accident Data Thief

2018-11-16T09:49:20+00:00By |

An employee at a vehicle accident repair centre who stole the data of customers and passed it to a company that made nuisance phone calls has been jailed for 6 months following an investigation by the Information Commissioner's Office (ICO). Used Former Co-Worker’s Login To Company Computer The employee of Nationwide Accident Repair Services, Mustafa Kasim, used a former co-workers' login details to access software on the company computer system (Audatex) that was used to estimate repair costs.  The software also stored the personal data (names and phone numbers) of the owners of the vehicles, and it was the personal [...]

Tech Tip – Turn Your Handwriting Into a Font on Your Computer

2018-11-16T09:48:03+00:00By |

In a creative and fun step, the latest update to Microsoft Windows now means that you can achieve maximum personalisation in your written communications by using the ‘Microsoft Font Maker’ to turn your handwriting into a font that you can install and use on your computer. Here’s how (N.B. It works best with a digital pen and tablet): Download Microsoft Font Maker: https://www.microsoft.com/en-us/p/microsoft-font-maker/9n9209f8s3vc?activetab=pivot:overviewtab Either click the pen icon on the taskbar or manually enter the Settings > Devices > Pen & Windows Ink. Launch Font Maker, and write each letter in each box as shown. On the next page, write 3 [...]

Fatal Security Flaws Discovered in Solid State Drives (SSDs)

2018-11-09T12:47:06+00:00By |

Researchers from Radboud University in the Netherlands have released a paper highlighting several security flaws that they’ve discovered in SSDs which mean that data from a flash disk can recovered in more than one way, even if it’s supposedly self-encrypted. What Is An SSD? An SSD is a solid-state storage device that uses integrated circuit assemblies (memory chips on a circuit board with and In/Out interface to feed power and transfer data) as memory to store data persistently. Even though it doesn’t actually contain a physical disk, it is sometimes called a called solid-state disk. Hardware Encryption Not Better Than [...]

IBM Security Expert Says Prepare For Quantum

2018-11-09T12:45:25+00:00By |

As businesses come to realise that they may be required to store some data for decades, encrypted data should be secure well beyond its useful life, and with this in mind, security architect for Benelux at IBM, Christiane Peters, is suggesting that businesses should start preparing now to implement post-quantum data protection. Post What? The suggestion is that, in a relatively short time, quantum computers will be commercially available. One threat from this could be that quantum computers in criminal hands could be used to try and crack encrypted business data. For example, in the US, the National Security Agency [...]

Environmentally Responsible Blockchain

2018-11-09T12:43:38+00:00By |

At its conference in Barcelona, VMware (tech subsidiary of Dell Technologies and CO2 emission-reducing evangelist) has announced that it has introduced a beta version of blockchain-as-a-service. Part of VMware Tools According to VMware, the new blockchain-as-a-service product will be integrated into existing VMware tools and will provide permissioned blockchain for enterprise consortiums, which will be more secure than public blockchains. What Is Blockchain? Blockchain, the open-source, free technology behind crypto-currencies like Bitcoin, is an incorruptible peer-to-peer network (a kind of ledger) that allows multiple parties to transfer value in a secure and transparent way. Blockchain’s Co-Founder Nic Carey describes blockchain [...]

New App-Based Banking Platform For SMEs From NatWest

2018-11-09T12:41:47+00:00By |

NatWest bank is reported to be testing a new app-based banking platform called ‘Mettle’ that combines banking with other business services, and is specifically aimed at the needs of SMEs. Mettle - Independent From NatWest Bank Mettle is the first standalone banking app to be launched by one of the UK’s big retail banking brands, and is described by Mettle as a “forward-looking business current account”. The new SME-focused banking platform is to be run independently from NatWest, is not a bank but operates as an agent under an e-money licence held by PrePay Solutions, and is being developed in [...]